CONSOLE: Managing the Community Users - Community Management
In this Console Section, you can define or modify how your Community users and staff members are managed.
Users Registration: You can specify the type of registration offered to your users:
You can adjust this setting later, noting that changes will impact only users registered after the modification.
Social Login: This feature is exclusively available for Communities registered in Open Mode. Users have the option to register through major social networks such as Facebook, X, LinkedIn, and Google. To activate Social Login, appropriate Keys or IDs obtained from the respective Social Networks' developers console are necessary.
Tagging: Tagging serves to segment users into clusters they belong to (Professional and Enterprise Plans only). The Community administrator can organize users into clusters by creating and assigning tags to them during the user import/invite process or after their registration. Multiple tags can be assigned to the same users. Once tags are created and assigned to the appropriate users, it is necessary to define the tags' recipients. A tag can address one or many recipient tags. For example, the tag "Teachers" can address only the tag "Students" or multiple tags like "Students", "School Management", and "Parents".
Staff Roles: This feature enables you to assign different roles (Admin, Editors, Moderators) to the Community staff. Each role has specific privileges and can perform designated activities in the Console.Please note that your staff users should already be registered, as roles can only be assigned to existing users. Below are the privileges defined for each role:
Once a staff role is assigned, you can allocate additional role attributes:
Badge: Allows you to assign a badge to the staff member. The badge comprises an icon and text title, visible near the staff member's avatar, aiding recognition by other Community users as a staff member.
Registration Threshold: This feature enables the activation or deactivation of an alert system, allowing the blocking of Community user registrations for a specified period. This setting can be adjusted at any time.After defining the registration period (daily, weekly, monthly, forever, or by specific date) and the user threshold, registrations can be blocked.Email notifications can also be sent to defined recipients when the registration threshold reaches 80%, 90%, and 100%.
Advanced Settings: USERS RECOMMENDATION ENGINE This feature allows you to activate or deactivate the "Users Recommendation Engine," which identifies and suggests users to connect with within the Community. Recommendations are based on mutual activities such as visiting or participating in the same content, mutual appreciations (likes), followed categories, etc.
ADVANCED USERS SEARCH: This feature enables advanced research within the Community based on specific user parameters such as location, followed categories, age, and gender.
Users Registration: You can specify the type of registration offered to your users:
- Open: Allows all internet users to register for the Community. Existing users can also be invited to join.
- Invited Only: Restricts user registration to invited individuals only.
You can adjust this setting later, noting that changes will impact only users registered after the modification.
Social Login: This feature is exclusively available for Communities registered in Open Mode. Users have the option to register through major social networks such as Facebook, X, LinkedIn, and Google. To activate Social Login, appropriate Keys or IDs obtained from the respective Social Networks' developers console are necessary.
Tagging: Tagging serves to segment users into clusters they belong to (Professional and Enterprise Plans only). The Community administrator can organize users into clusters by creating and assigning tags to them during the user import/invite process or after their registration. Multiple tags can be assigned to the same users. Once tags are created and assigned to the appropriate users, it is necessary to define the tags' recipients. A tag can address one or many recipient tags. For example, the tag "Teachers" can address only the tag "Students" or multiple tags like "Students", "School Management", and "Parents".
- Tags Management: This feature allows you to create tags and define their attributes. Each tag includes a name, description, color, visibility status, and activation status. Content created by users belonging to a certain tag can also be prioritized in the Community users' feeds.
- Tags Assignment: Enables you to assign or edit tags for your Community users.
- Tags Addressing: Allows you to specify the origin tag and the recipient tags by selecting from a dropdown menu containing the created tags.
Staff Roles: This feature enables you to assign different roles (Admin, Editors, Moderators) to the Community staff. Each role has specific privileges and can perform designated activities in the Console.Please note that your staff users should already be registered, as roles can only be assigned to existing users. Below are the privileges defined for each role:
- Admins: Possess full control over all platform functionalities and can assign Editor and Moderator roles.
- Editors: Granted by Admins, have access solely to Console functionalities related to content and marketing activities. They cannot assign any roles.
- Moderators: Granted by Admins, have access only to moderation functionalities and cannot assign any roles.
Once a staff role is assigned, you can allocate additional role attributes:
Badge: Allows you to assign a badge to the staff member. The badge comprises an icon and text title, visible near the staff member's avatar, aiding recognition by other Community users as a staff member.
- Prioritize Content: Enables prioritization in the Community users' feed of content created by the staff member.
- Disable Notifications: Disables all internal email notifications sent by the Community to the staff member.
- GDPR Data Manager: Grants access to sensitive data in the social analytics panel, such as email addresses of community users.
Registration Threshold: This feature enables the activation or deactivation of an alert system, allowing the blocking of Community user registrations for a specified period. This setting can be adjusted at any time.After defining the registration period (daily, weekly, monthly, forever, or by specific date) and the user threshold, registrations can be blocked.Email notifications can also be sent to defined recipients when the registration threshold reaches 80%, 90%, and 100%.
Advanced Settings: USERS RECOMMENDATION ENGINE This feature allows you to activate or deactivate the "Users Recommendation Engine," which identifies and suggests users to connect with within the Community. Recommendations are based on mutual activities such as visiting or participating in the same content, mutual appreciations (likes), followed categories, etc.
ADVANCED USERS SEARCH: This feature enables advanced research within the Community based on specific user parameters such as location, followed categories, age, and gender.